Services

Retail Client Books & Records

Trusted retail client asset protection and administration

WBS provides secure and compliant retail client books and records services, supported by FCA permissions and robust CASS controls. From safeguarding client assets to administration, reporting and valuations, our platform helps firms manage retail client operations with confidence and transparency.

Our EOS platform holds detailed records that clearly identify the assets held by each individual client. Investments for eligible claimants are covered by the provisions of the Financial Services Compensation Scheme (FSCS).

The safeguarding of client assets is paramount to our proposition. We operate strict processes and oversight to ensure we have robust CASS (Client Assets and Money) controls. All client money is held by us in trust, in dedicated bank accounts and is segregated from our own money. Assets belonging to clients are segregated from firm assets in a dedicated nominee company, WBS Client Nominees Limited. We do not lend any stock held in our custody service.

From permissions to statements and valuations, we can help you manage the administration and reporting of your retail client accounts.