We are committed to providing the highest level of client service, but we acknowledge that despite our best efforts there may be instances whereby you are dissatisfied with some aspect of our service.

The easiest way to make a complaint is by phone so we can try to resolve your issue whilst you’re on the call. Please call us on +44 (0) 208 036 2300 Our experienced team is on hand from Monday to Friday, 9:00am to 5:00pm.

If you’d like to make a written complaint, you can email us at complaints@wbssolutions.com.

View our complaints handling procedure for further information here.